Effective Date: January 1, 2025
YesChef Inc. (“YesChef,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or use our website, www.yeschefbooking.com (the “Website”), as a Service Provider (Chef, Bartender, Food Truck, or any person and/or company listing their service) or a Visitor.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
a. Information You Provide to Us
Account Information: When you create an account, we may collect your name, email address, phone number, city, and password.
Listing Information: Providers who create listings may provide details about their services, including descriptions, pricing, availability, and photos.
Payment Information: We may collect payment details to process transactions, including billing addresses and payment card details.
b. Information We Collect Automatically
Usage Information: We may collect details about your interactions with the Website, such as pages visited, search queries, and time spent on the site.
Device Information: Information about the device you use to access the Website, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect information about your usage.
c. Information from Third Parties
We may receive information from third parties, such as payment processors, to verify transactions and prevent fraud.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and improve the Website.
To facilitate transactions between Customers and Providers.
To communicate with you about your account, listings, or bookings.
To provide customer support.
To monitor and analyze trends and usage.
To enforce our Terms of Service and other policies.
To comply with legal obligations.
3. How We Share Your Information
We may share your information in the following circumstances:
With Other Users: Information provided in Provider listings is visible to Customers searching for services.
With Service Providers: We share information with third-party service providers who help us operate the Website, such as payment processors, hosting providers, and analytics services.
For Legal Reasons: We may share information if required by law, subpoena, or other legal processes, or if we believe such disclosure is necessary to protect our rights, safety, or the rights and safety of others.
In Business Transfers: If we are involved in a merger, sale, or other business transaction, your information may be transferred as part of that transaction.
4. Your Choices
Access and Update: You may access and update your account information through your account settings.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in the email.
Cookies: Most browsers allow you to refuse or delete cookies. Note that disabling cookies may impact the functionality of the Website.
5. Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
7. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.
8. International Users
If you are accessing the Website from outside the United States, note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on the Website and updating the Effective Date above.
10. Contact Us
If you have any questions or concerns, please contact us at:
YesChef
contact@yeschefbooking.com